CKFTO Cookie Policy

Caribbean Kids and Families Therapy Organisation (“CKFTO”, “we”, “us”, or “our”) uses cookies and similar technologies on this website to help the site function properly, improve the visitor experience, and support the secure operation of our online donation portal.

This Cookie Policy explains what cookies are, how we may use them, and how you can manage your cookie preferences.

1. What Are Cookies?

Cookies are small text files placed on your computer, tablet, mobile phone, or other device when you visit a website. Cookies help websites remember certain information about your visit, such as your preferences, browser session, or pages viewed.

Cookies may be temporary and deleted when you close your browser, or they may remain on your device for a set period of time unless you delete them.

2. How We Use Cookies

CKFTO may use cookies and similar technologies to:

• Enable the website and donation portal to function correctly
• Maintain secure website sessions during the donation process
• Help prevent errors, misuse, or unauthorised activity
• Remember basic user preferences where applicable
• Understand how visitors use the website
• Improve website performance, layout, and user experience
• Support analytics, reporting, and technical troubleshooting

3. Types of Cookies We May Use

Essential Cookies

Essential cookies are required for the website and donation portal to work properly. These may support security, page navigation, session management, form submissions, and payment flow functionality. Without these cookies, some parts of the website or donation process may not function correctly.

Performance and Analytics Cookies

These cookies help us understand how visitors interact with the website, such as which pages are visited, how long visitors spend on the site, and whether any errors occur. This information helps us improve the website and donation experience.

Functionality Cookies

Functionality cookies may be used to remember certain choices or preferences you make on the website, such as display settings or previously selected options, where applicable.

Third-Party Cookies

Some cookies may be set by trusted third-party service providers, such as payment processors, analytics providers, hosting services, or embedded website tools. These third parties may use cookies in accordance with their own privacy and cookie policies.

4. Payment Gateway Cookies

When you make an online donation, you may be directed to, or interact with, a secure third-party payment gateway. The payment gateway may use cookies or similar technologies to process the payment, perform security checks, support fraud prevention, and complete the transaction.

CKFTO does not control all cookies used by the payment gateway. We encourage you to review the payment gateway’s privacy and cookie information where available.

5. Cookies and Personal Information

Some cookies may collect technical information such as your IP address, browser type, device information, pages visited, and the date and time of your visit. Where this information can identify you, we treat it in accordance with our Privacy Policy.

CKFTO does not use cookies to collect or store your full credit card or debit card details.

6. Managing Cookies

You can manage, block, or delete cookies through your browser settings. Most browsers allow you to:

• View what cookies are stored on your device
• Delete existing cookies
• Block cookies from specific websites
• Block third-party cookies
• Block all cookies

Please note that if you disable or block certain cookies, parts of this website or the online donation portal may not work as intended.

7. Browser Settings

Cookie settings are usually found in your browser’s privacy or security settings. The steps may vary depending on the browser and device you are using.

You should refer to your browser’s help section for instructions on how to manage cookies.

8. Changes to This Cookie Policy

CKFTO may update this Cookie Policy from time to time to reflect changes in website functionality, technology, legal requirements, or our operational practices.

Any updates will be posted on this website. Continued use of the website or donation portal after updates are posted means you acknowledge the updated Cookie Policy.

9. Contact Information

If you have questions about this Cookie Policy or how CKFTO uses cookies, please contact us:

Caribbean Kids and Families Therapy Organisation
#19 Vidale Street, St. James, Trinidad W.I.
Email: info@ckfto.org
Phone: +1 (868) 628-3268
Website: https://ckfto.org